Resources / Testimonials / How EOS Energy Cut Risk and Simplified Admin Elevation with CyberFOX AutoElevate

How EOS Energy Cut Risk and Simplified Admin Elevation with CyberFOX AutoElevate

Eos Energy Enterprises needed a faster, more reliable way to handle admin elevation requests and reduce risk across their manufacturing environment. In this testimonial, IT Security Analyst Viral Shah explains how CyberFOX AutoElevate gave him clearer control over elevation requests, reduced risk across endpoints, and made day-to-day approvals faster and easier.

Eos Energy CyberFOX AutoElevate testimonial

Customer Snapshot:
Eos Energy Enterprises

Speaker:
Viral Shah, IT Security Analyst

Industry:
Manufacturing

Team size:
Four people

Environment:
Multiple manufacturing sites across Pennsylvania and New Jersey

Goal:
Reduce risk and get tighter control over admin elevation

Product:
AutoElevate

The Challenge

Before AutoElevate:

  • Every elevation request required manual review
  • Viral had to take time out of his day to approve everything from software installs to registry changes
  • The work was slow, repetitive, and made it difficult to stay ahead of potential risks
  • The team needed a way to reduce risk without slowing approvals or missing important activity

The CyberFOX Solution

AutoElevate gave Eos Energy a faster, more efficient way to handle elevation requests.

Highlights: 

  • Fast approve or deny decisions for elevation requests
  • Rules that automatically handle repeat requests
  • Better awareness of elevation activity as it happens
  • Least-privilege controls that reduce everyday risk and make Viral’s life easier

The Results

  • Approvals now take a fraction of the time
  • Fewer repetitive manual reviews now that rules across endpoints
  • Reduced risk from unauthorized installs or unexpected changes
  • Simpler, more consistent elevation decisions

Viral Shah

“In my day-to-day work, AutoElevate makes it easy to approve or deny requests in just a few clicks. It’s user-friendly, efficient, and helps us reduce risk across the environment.”

Viral Shah

IT Security Analyst
Eos Energy Enterprises

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