CyberFOX and MSP Process Announce Strategic Partnership to Deliver End-User and Technician Verification

CyberFOX and MSP Process Announce Strategic Partnership

TAMPA, FLORIDA, September 24, 2025 – CyberFOX, a global cybersecurity software provider, today announced a strategic partnership with MSP Process, a platform that strengthens MSP security with Two-Way Identity Verification while enhancing efficiency through workflow automation. Through this partnership, CyberFOX will become an official reseller of MSP Process’ End-User Verification and Technician Verification to strengthen identity assurance and reduce the risk of voice phishing attacks.

Together, these safeguards close critical cybersecurity gaps protecting both MSPs and their clients. The strategic alliance between CyberFOX and MSP Process also supports the broader movement toward a Zero Trust security model, where credentials must be safeguarded and every identity and access request must be verified.

MSPs and IT teams face an increasing number of voice-based phishing schemes where attackers impersonate end users or technicians to gain unauthorized access. Delivering MSP Process’ dual verification solutions through CyberFOX adds a seamless, proactive layer of protection that’s simple to deploy and easy to maintain.

“CyberFOX is committed to building tools that help MSPs and IT departments protect their clients and organizations from evolving cyberthreats,” said Adam Slutskin, Chief Revenue Officer at CyberFOX. “Partnering with MSP Process allows us to add an important layer of identity verification that stops attackers before they can cause harm. Together, we’re helping organizations implement a proactive cybersecurity approach without adding complexity.”

“CyberFOX and MSP Process are a natural fit, tackling sides of the same critical challenge: securing access and verifying identity. CyberFOX specializes in privileged access management, while MSP Process enables seamless identity verification and workflow automation across MSP environments. Together, they combine airtight access controls with trusted identity validation, helping service providers and their clients achieve stronger security, compliance, and efficiency” stated Greg Celmainis, COO of MSP Process. 

About CyberFOX  

CyberFOX is a global cybersecurity software provider focused on privileged access management (PAM) and password management for managed service providers (MSPs) and IT Pros. Its flagship products – Password Boss for password management, CyberFOX AutoElevate for PAM, and CyberFOX DNS Filtering – supply critical elements of a comprehensive security strategy. The ability to mitigate risks by controlling user access to critical information strengthens MSPs and IT department’s security defenses. Prioritizing cybersecurity best practices as a company like CIS critical controls, allows CyberFOX to make complex cybersecurity simple while providing affordable and efficient solutions. To learn more about how CyberFOX helps protect MSPs and businesses, visit www.cyberfox.com. 

About MSP Process 
MSP Process empowers your team to deliver faster, smarter IT support. With Two-Way Verification, Two-Way Secure Sharing, AI Voice Agents, Teams-based ticketing, and automation, routine tasks are streamlined so your team can focus on what matters most – serving clients. Every interaction across voice, SMS, and chat is automatically captured in your PSA for complete visibility. 

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CyberFOX Media Contact 

Mandy Remke 

CyberFOX  

mremke@cyberfox.com 

MSP Process Media Contact 

Elizabeth Klimova

MSP Process

elizabeth@mspprocess.com