CyberFOX is a global cybersecurity solutions provider focused on identity access management (IAM) with their two flagship products in password management (Password Boss) and privilege access management (AutoElevate) specifically for managed service providers (MSPs). CyberFOX provides MSPs with solutions to monitor, manage and mitigate risks as components in their identity access management (IAM) strategy. CyberFOX enhances and tightens security practices for MSPs while simplifying and improving end-user experiences. CyberFOX and their solutions were built for the unique needs of today’s MSPs while providing simple affordable, practicable security.
Essential Duties and Responsibilities:
- Make 70 outbound calls daily.
- Log all leads and calls in HubSpot
- Manage prioritization of weekly to do lists and communicate status of initiatives.
- Develop extensive knowledge of the Managed Service Provider Community.
- Communicate and collaborate with revenue operations.
- Oversee quality assurance within service delivery.
- Other duties as assigned.
- Experience working in the tech sector or in one of various roles: development or sales, is preferred but not required.
- Background in the MSP industry is preferred, but not required.
- Integrity, advocacy skills and strong leadership experience
- Ability to problem-solve effectively and expediently to meet the needs of our clients.
- Superior organization and communication skills with all stakeholders.
- Ability to identify potential opportunities and problems, prioritize appropriately and manage stakeholders accordingly.
- Ability to provide world class customer service while finding opportunities to position sales of new and additional products and services.
- Excellent communication, written and verbal are vital for communication via phone, chat, and email.
- Previous work experience in a sales role is a plus
- Be customer focused
- Health Insurance
- Vision & Dental Insurance
Monday – Friday, 8:30am – 5:30pm ET
Professional office environment or home environment if restrictions prevent open access to an office environment.
CyberFOX is a hybrid working environment. Tuesday and Friday are work from home days. Monday, Wednesday, and Thursday are in-office days.
The statements above are intended to describe the general nature and level of work being performed by people assigned to this job. Other duties may be assigned as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
CyberFOX is an Equal Opportunity Employer.